Refund Policy

At ZYLENOIR, customer satisfaction is our priority.

Returns

Due to hygiene reasons, perfumes cannot be returned once opened or used.

Damaged or Wrong Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos.

Refunds

Approved refunds will be processed within 5–7 business days.

Non-Refundable Items

• Opened perfumes
• Used products
• Sale items

Contact

Email: zylenoir@gmail.com

WhatsApp: +92 312 7913530